Tailored CX for
ABOUT US
1Stream is a South African technology company providing CX solutions that are driven by AI. 1Stream has been supporting SA businesses for 18 years, combining best-of-breed technology with local insight and support to deliver exceptional Customer Experiences.
Our solutions-orientated approach is innovative and consultative. By forming a partnership with our clients, we understand their unique needs and develop customized CX solutions with only the most appropriate technologies.
Our goal? Ensuring our clients successfully deliver products & services to their customers, building loyalty and brand love along the way.
Custom-built CX for business
Tailor-made CX to build brand loyalty.
We don’t believe in one-size-fits-all solutions. Instead, we take a partnership-driven approach, working closely with our clients to understand their unique needs. The result? Custom-built CX solutions powered by the best technology for each business.
LATEST NEWS
Learn more and view the latest news, articles and whitepapers
Customers have new expectations. Is your CX ready?
Strong CX foundations are no longer optional - they're the key to meeting rising customer expectations.
Why Black Friday is the ultimate CX stress test
Strong CX turns Black Friday from a high-pressure sales spike into a golden opportunity, says 1Stream.
1Stream shows how real AI boosts customer experience
1Stream’s AI platform combines automation and human empathy to deliver faster, smarter and more personal CX.
1Stream ticks all the CRM boxes with its all-in-one solution
When it comes to customer relationship management software, not all platforms are created equal.
6 vital ways CRM is fuelling growth and boosting sales for SA businesses
1Stream's Jed Hewson and Bruce von Maltitz outline six ways CRM is positively impacting their South African clients’ businesses.
A CRM solution designed to overcome workplace challenges in 2023
1Stream CEO Jed Hewson highlights four key challenges companies face as they head into 2023.
Boost Black Friday sales and service with 1Stream CRM
Black Friday provides an opportunity for e-retailers to show their commitment to putting their customers first.
Customer experience is key, and other learnings from CX tech experts, 1Stream
This month, 1Stream marks 14 years of delivering leading-edge cloud-based contact centre and CRM solutions to its clients in Southern Africa.
