nClose | S23 - TechCentral l Business Technology News

nClose Survey2 | Nov '23 (#145)

First Name

Last Name

Email Address

Contact Number

Company Name

Job Title

Strategic Client Management

Does your client manager address your commercial requests quickly and succinctly?

Yes

Comment

Do you feel your client manager is an advocate for your unique requirements?

Yes

Comment

Have there ever been any reasons for you to question the integrity of your client manager?

Yes

Comment

Do you meet with your client manager often enough?

Yes

Comment

Technical Service Delivery

What elements do you think we are particularly good at? If yes, what are they?

Yes

Comment

Are there elements that you think we could be better at? If there are any, what are they?

Yes

Comment

Are you satisfied with the level of skills of the individuals within our technical teams?

Yes

Comment

Are you satisfied with the growth and development of the individuals within our technical teams in general that you engage with?

Yes

Comment

Do you believe the engineering team maintain high levels of ownership till completion when addressing your support calls or cyber incidents?

Yes

Comment

Are there elements where we can introduce more innovation to deliver a better service to you? If Yes, what would they be?

Yes

Comment

General

Are there any specific things we do that differentiate us from our peers?

Yes

Comment

Are there any specific things we should do to differentiate ourselves from our peers?

Yes

Comment

Nett Promotor Score Question:

How likely will you recommend Nclose to a colleague based on our engagement over the last year? (1-10)

Not Likely Extremely Likely
0	1	2	3	4	5	6	7	8	9	10

I consent to have this website store my submitted information so they can respond to my inquiry

Strategic Client Management

Technical Service Delivery

General

Nett Promotor Score Question:

Follow TechCentral