Overcoming the hurdles to good CX
Promoted | With the right approach, companies can provide true, personalised and omnichannel experiences for their customers.
Promoted and partner stories from the companies that publish on TechCentral, newest first.
Promoted | With the right approach, companies can provide true, personalised and omnichannel experiences for their customers.
Promoted | MultiChoice is evolving from a traditional video entertainment business into a diversified platform business.
Promoted | Huawei has announced the launch of an innovative fintech offering, which is set to revolutionise mobile money in Africa.
Promoted | Digital transformation is an investment into a fresh mindset, write Lucas Greyling, director of Greenraven.
Promoted | The live session on LinkedIn was organised to hear the concerns of customers and focus on solutions.
Promoted | Retailers that have successfully adapted have one thing in common: they have implemented loosely coupled or decoupled IT infrastructure.
Promoted | A partnership between Knowledge Integration Dynamics and DataRobot is automating and democratising AI and ML, putting it into the hands of more South African businesses.
Promoted | MultiChoice recently launched the DStv Streama to give customers a platform for all their entertainment in one place.
Promoted | It may seem daunting to look for a new work, but there are several efficient and successful ways to do it. Here are four tried-and-true methods.
Promoted | Of all the tools in the contact centre manager’s toolbox, proactive self-management capability among agents is one of the most valuable.
Promoted | SuperSport is the only platform in Africa where football fans can enjoy all 64 matches from the 2022 Fifa World Cup, streaming in 4K, without a satellite dish.
Promoted | Huawei had a big presence at this year’s AfricaCom, sharing insight on cutting-edge trends in the industry.
Promoted | Radisys’s EVA can provide a unique video-based personal interaction missing from online events.
Promoted | Next DLP (formerly Qush Security) has announced the appointment of Constance “Connie” Stack as its new CEO.
Promoted | The African Telecommunications Union held a ministerial forum on day 0 of AfricaCom 2022, supported by Huawei.
Promoted | You need to take an end-to-end view of the business to understand how value flows through each step to the customer. Analyze Consulting explains.
Paratus and Meta Platforms have announced an investment to build 900km of open-access metro fibre in Zambia.
Promoted | The new Huawei nova Y61 is a dashing smartphone with a 50-megapixel AI triple camera.
Promoted | There are still more than 40% of companies that do not have hybrid cloud management solutions in productive use.
Promoted | Black Friday provides an opportunity for e-retailers to show their commitment to putting their customers first.